First Party Collections/Outsourcing

Let us deliver payment reminders on your behalf and avoid upsetting clients with 3rd party collection notices. Learn more about your customers, and get them to recommit to future service. Since “collections” is not a core competency of most companies, why not utilize our expertise and economies of scale to contact slow paying customers. All contact is made in your name and you approve all scripts prior to making any outbound calls.

A.R.M. Solutions offers a First Party collection service designed to streamline your internal efforts. We contact your customers as representatives of your company, not as a third party collection agency. Our First Party program results in a higher number of customer contacts resulting in better collections and improved customer satisfaction.


You will work closely with an Account Manager to create a fully customized first party campaign that may consist of live phone calls, letters, email and voice broadcasts. The customized solution will be designed to decrease your outstanding A/R while maintaining a customer centered approach.

Fully customized to meet your Company’s needs

Confidence that your Credit Policy will be implemented as you intended.

Decrease the number of accounts that go delinquent through increased contact.

Risk Management

High customer retention and satisfaction.

Business analytics