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Technology

To ensure we remain the most competitive and effective collection solution provider, we invest in cutting edge technology to support and facilitate all of our efforts.

  • Security

    • There is no substitute for the peace of mind that our clients have knowing that their data and personal customer information is completely secure and protected.

  • Document Creation Technologies

    • Our volume capability in this area is virtually limitless. We can mail 100 pieces as quickly and simply as 1,000,000 pieces.

  • Automated Dialing/Inbound Call Routing

    • A.R.M. Solutions invests in the latest Automated & Predictive Dialing Solutions available. Call prioritization (by time zone, customer type, balance due, or any other characteristic), call routing to specific agents with specific skill sets, outbound caller ID customization, etc. ensures maximum live contacts.

  • Staffing

    • Teams are built to best accommodate the specific needs of a portfolio. Full background and criminal checks are administered before consideration for hiring.

  • Reporting and Analytics

    • We produce extensive, useful and actionable analytics and reporting.This allows you to look strategically at your receivables, make changes to your policies and procedures, and prevent accounts from ever going past due.