First Party Collections/Outsourcing

In addition to our Flat Fee and Contingency Debt Collection programs, we also offer a First Party Collection service.

Finding the time to stay in touch with your customers regarding their payments can be difficult. As crucial as cash is to your company, collecting on your A/R is often overlooked or pushed aside for other business initiatives. Using our infrastructure allows you to reduce the cost associated with following up on slow paying accounts.

A.R.M. Solutions offers a First Party collection service designed to streamline your internal efforts. We contact your customers as representatives of your company, not as a third party collection agency. Our First Party program results in a higher number of customer contacts resulting in better collections and improved customer satisfaction.

You will work closely with an Account Manager to create a Fully Customized First Party campaign that may consist of live phone calls, letters,email and voice broadcasts. The customized solution will be designed to decrease your outstanding A/R while maintaining a customer centered approach.

Additional Benefits

  • Fully Customized to meet your Company’s needs.
  • Confidence that your Credit Policy will be implemented as you intended.
  • Decrease the number of accounts that go delinquent through increased contact.
  • High customer retention and satisfaction.
  • Accounts that don’t resolve can be automatically moved
    into our Flat-Fee or Third Party Contingency Collections.

Let’s discuss what A.R.M. Solutions’ First Party Debt Collections can do for your company. Please contact us today.