First Party Collections/Outsourcing
Finding the time to stay in touch with your customers regarding their payments can be difficult. As crucial as cash is to your company, collecting on your A/R is often overlooked or pushed aside for other business initiatives. Using our infrastructure allows you to reduce the cost associated with following up on slow paying accounts.
A.R.M. Solutions offers a First Party collection service designed to streamline your internal efforts. We contact your customers as representatives of your company, not as a third party collection agency. Our First Party program results in a higher number of customer contacts resulting in better collections and improved customer satisfaction.
You will work closely with an Account Manager to create a Fully Customized First Party campaign that may consist of live phone calls, letters,email and voice broadcasts. The customized solution will be designed to decrease your outstanding A/R while maintaining a customer centered approach.
- Fully Customized to meet your Company’s needs.
- Confidence that your Credit Policy will be implemented as you intended.
- Decrease the number of accounts that go delinquent through increased contact.
- High customer retention and satisfaction.
- Accounts that don’t resolve can be automatically moved
into our Flat-Fee or Third Party Contingency Collections.
Let’s discuss what A.R.M. Solutions’ First Party Debt Collections can do for your company. Please contact us today.